Baluth Help Centre & Support
Quick, transparent support for your handcrafted artisanal orders. Select how we can assist you today or connect directly with our care team.
How can we help you?
Select a service below to manage your order or raise a support ticket
Track Order
Verify your email to view active deliveries and check live order status.
Return Product
Submit a return request for eligible items within the return window.
Replacement
Exchange damaged, defective, or incorrect size items.
Refund Request
Inquire about refund status or request payment reversal.
Report an Issue
Report damaged parcel, missing parts, or quality concerns.
Other Assistance
Billing queries, vendor questions, or custom feedback.
Verify Your Purchase Email
To view your purchased items and raise a request, enter your order email.
Enter Verification Code
Enter the 6-digit OTP sent to .
Select the Order & Product
Choose the specific item you need assistance with from your previous purchases.
Raise Support Request
Provide the details of your request so our support team can resolve it promptly.
Support Request Submitted!
Your request has been received by our support team. We will review your case and get back to you within 24–48 hours at .
Still need help?
Our customer support team is available Mon - Sat (9:00 AM - 7:00 PM IST) to assist you with any questions.
WhatsApp Support
Fast response for instant help
+91 7066226680Email Helpdesk
For inquiries & documentation
sarasofttech@gmail.comPhone Support
Speak directly with our team
+91 7066226680